1 Office retains all service fees upon cancellation and a minimum retained premium if you have had time on risk. Please read the important information below before submitting your request.
Simple Changes are those which do not affect the premium cost, such as changing;
done The Named Insured
done The Policy Start Date (not the duration)
In only the above cases will a revised certificate be allowed.
Change requests are typically fulfilled next business day. A revised certificate will be emailed to you once the change has been processed.
Material Changes are those which DO affect the premium cost, such as;
done Changing the limit of insurance
done Material changes in your operations
To make a material change you must cancel your original policy and start over by purchasing a new policy.
Cancellation with refund (less service fees) is available on all orders who have met the following criteria:
done There has been no time on risk (100% premium refund, but no service fees are refunded).
In only the above cases will a refund of your insurance apply.
Cancellations received less than 15 business days before the start date of your event may require you to submit a letter from the school that they no longer have an interest in your policy.